Privacy Policy

1. Introduction

Fluxglobalmarkets ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, phone number, address, date of birth, national identification numbers, financial information, and other information you provide during account registration or verification.
• Technical Information: IP address, device information, browser type and version, operating system, time zone setting, and location.
• Usage Information: Information about how you use our website and services, including browsing patterns, page views, and trading activity.
• Communications: Records of correspondence if you contact us.

We collect this information through direct interactions, automated technologies, and from third-party sources where permitted by law.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process and complete transactions
• To verify your identity and prevent fraud
• To comply with legal and regulatory requirements
• To send administrative information, such as updates to our terms and policies
• To send marketing communications (with your consent where required by law)
• To respond to your inquiries and provide customer support
• To conduct research and analytics to improve our services
• To protect our rights, property, or safety, and that of our users

We process your personal data based on legitimate interests, contractual necessity, legal obligations, or your consent, as applicable.

4. Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Affiliates and business partners with whom we jointly offer products or services
• Financial institutions and payment processors to facilitate transactions
• Legal and regulatory authorities when required by law
• Potential buyers in the event of a merger, acquisition, or other business transaction

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us improve site functionality, analyze usage patterns, and personalize content.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements and track marketing campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may impact your experience on our website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your personal data
• Restrict or object to processing of your personal data
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and data minimization practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

9. International Data Transfers

We may transfer, store, and process your information in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer your personal data internationally, we take appropriate safeguards to ensure that your data receives an adequate level of protection, such as entering into standard contractual clauses approved by relevant regulatory authorities.

10. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.